Our Customers' Reviews
James and everyone who works here are very professional, they go above and beyond to make sure we are satisfied with their service and we always are. We have a 2012 Honda CRV and used loonily go to the dealership for service. No more! We absolutely love Tuffy, the Westferro family know how to run a good business. Thank you.
— Dan and Linda S., Orland Park, IL
My break line blew out in the middle of the day. Searched on Google for the closest auto repair shop and this Tuffy came up. I limped my van to the shop and they looked at it and said they could fix it. Nor only did they fix the broken line they also replaced the other side because as you know any auto repair comes in 2's. The price was outstanding for the amount of work that they had to do. Everyone was very nice and kept apologizing for how long it was taking. I was very happy with how long it took as I know it was a BIG job. Thanks again guys, JOB WELL DONE
— Debbie k., Mokena, IL
VERY FRIENDLY and Trustworthy!! The manager is the most honest and cost effective mechanic I have ever met. I am a single female and I have a 2012 VW PASSAT AND I KNOW THEY CAN BE A BIT PRICEY BUT THE PRICE S ARE FAIR. GREAT TEAM. THANKS AGAIN
— DOMINIQUE B., POSEN, IL
To the Westferro Family; Sam, Diane, James and Joe, Many thanks for the outstanding work you performed on my 2005 Rendezvous. Your combined knowledge and professionalism gave me complete confidence in your ability to resolve the engine-overheating problem my car was having. My car is continuing to perform reliably since your repairs, and I am now driving it farther from my home without the fear of it breaking down somewhere along a busy highway or a remote country road. Sam, thank you for also sharing your in-depth knowledge about how mechanical breakdowns occur, and what car owners can do to get the longest service life from their vehicles. I am happy to recommend your Tuffy Auto Services to anyone needing maintenance or repairs. I wish your family continuing success at your Orland Park location. Best regards, Doug Kreuger
— Doug K., Monee, IL
I brought in my BMW because of an indicator light and shuttering. Tuffy came highly recommended from my father who brings his vehicles there. This family operated business is extremely knowledgeable, friendly, and a pleasure to do business with. I was not worried at all after they fully explained to me exactly what my options were and the pricing was reasonable especially because they are experts. I will definitely continue to do business with this team .
— Adam ., Crete, IL
Joe and the crew where very professional and provided great service to repair the brakes on my vehicle. It was done with quality materials and labor and was surprisingly washed and vacuumed clean upon completion. A job very well done!
— Leonard D., Orland Park, IL
Brought car in for new shocks and coil springs. They provided free shuttle service and did a great job. Will come back for any other service that is needed in the future.
— steven j., tinley park, IL
My fianc and I had the absolute best experience here! Our car started leaking radiator fluid on our way from Ohio to Utah. The Tuffy team immediately took our car in and began to work. They offered us the best price as well! Their waiting room was not only comfortable, but also clean. The staff was incredibly friendly and helpful. We were so blessed that the mechanics did a thorough job on our car. They found 2 other major problems with the car that were overlooked by previous mechanics. Again, they offered us the best price for the repairs and even stayed past closing to finish the job so that we could continue traveling. The mechanics took the time not only to fix the car, but also to educate us. They treated us like family! We more than highly recommend the Orland Park Tuffy!
— Juliana C., Provo , IL
The Westferro family has created a very welcoming environment AND follow through with Great Service. We bring all our family's vehicles to them for service.
— Steve R., Tinley Park, IL
Excellent service at a very fair charge! Many thanks to the professional team at Tuffy's of Orland Park! Highly recommended!!
— Dan M., Owens, IL
Thank you to Tuffy Tire & Auto Service Center for saving the day once again for me. You brought my car back to life! This is the best auto shop I have ever been to. Not only do they give the best service at great prices, but they are so professional and treat their customers like family. Again, thank you for a job well done. You have a customer for life!
— Eric P., Orland Park, IL
Thank you guys for your amazing service and ensuring that my vehicle was "all good" for my road trip!
— Christina K., Orland Park, IL
Trustworthy!! The manager is the most honest and cost effective mechanic I have ever met. I am a single female with a 2004 car that has over 130K miles on it. I have been going to him for years and have never had a bad experience. He will give you estimates on what needs to be done. ALSO he will give you a priority on the importance of the work done. This really helps me with my pocket book budgeting. I especially like that he escorts me into the shop and shows me the parts that needs to be replaced. For instance, he showed me a cabin filter today, and what a good one should look like. I suffer from allergies and the replacement fixed my allergies. BRILLIANT! Cheap fix, too. As a single female, its easy to feel insecure about getting ripped off in auto repair places, but Ive never felt that way with Tuffy.
— Lee P., Orland Park, IL
The manager was great. I had a emergency earlier in the week with my other vehicle and @ 6:00 PM he told me to bring it in they will stay till it is fixed. He and the tech were exceptional, worked over time to fix my problem. When I brought my Ford Explorer in they gave me a ride home and the manager offered to come pick me up after work to take me back to get my vehicle. Orland Park is in the Chicago area, rarely get small town service in the Chicago area. I have nothing but high regards for staff at Tuffy and all the work needed on my 2 vehicles will be done there.
— Joe S., Orland Park, IL